Refund and Returns Policy
At Zahrooz, your satisfaction is important to us. If your product arrives damaged or your parcel is not received, you can reach out to us within 5 days of receiving your order or placing your complaint.

Refunds & Returns Eligibility:

• If your perfume bottle is broken or damaged upon arrival.
• If your parcel was not received within the expected delivery time.

To initiate a refund or return, please contact us within 5 days at WhatsApp: +92 339 7866394 with your order details and a photo of the damaged product, if applicable. Our team will guide you through the next steps and ensure a quick resolution.

Your satisfaction is our top priority!